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FAQ

  • How long does delivery take?
    Orders are dispatched every Wednesday and Sunday. Delivery typically takes 2–5 business days from the dispatch date. Once your order has been shipped, you’ll receive a tracking link via the email you provided at checkout. If you experience any delays beyond the expected timeframe, please don’t hesitate to reach out to us for assistance.
  • How much does delivery cost?
  • Can I pick up my order?
    We offer convenient pickup in Durban Westville. After placing your order, we will reach out to arrange a suitable date and time for collection.
  • Can I personalise my Halaal Jar?
  • Do you offer discounts on bulk orders?
    Yes we do! Feel free to reach out to us on WhatsApp by clicking here to chat about your order.
  • Can I become a reseller?
    We’d love for you to join the Halaal Jar family as a reseller! Simply WhatsApp us by clicking here to learn more about how you can become a valued reseller.

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